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Thanks for replying so quickly annmaire. It lets me help you without any delay.
Since the video clips do play correctly annmarie in PowerPoint when not in dual mode, there are 3 possible reasons for why you are experiencing this problem.
System resources When PowerPoint uses dual monitor setup annmarie, this places an extremely large demand on your CPU and system resources. Your system may not be able to cope with the necessary needs of PowerPoint to display and play dual monitor video in the presentation. Either because your graphics card is not powerful enough to perform the necessary functions, that a dual monitor powerpoint presentation demands, or because your CPU is unable to process enough data to supply all the simultaneous refreshes required by the presentation and video media.
Unsupported graphics card Whilst many dual monitor graphics cards do support PowerPoint in dual monitor mode sadly, many do not. This happens quite often with the newer releases of PowerPoint such as 2007, 2010 etc.,
Graphics card drivers It may be that your graphics card requries a driver update. You could visit the site of your graphics card manufacturer, for example ATI or Nvidia, and check to see if there is a newer driver release update for your graphics card. Simply download the update if there is one and install. Newer drivers help your graphics card run in a more efficient and "speedier" way. And it may simply be running old graphic card drivers which has created your problem.
I have my fingers crossed annmarie that it is actually the last option. If not then I hope it is the first (system resources) because this is something you can also do something about before your presentation.
The video files may be uncompressed, or compressed to a very high quality such as MPEG2 or DVD quality.
The higher the quality, the more processing power required for the presentation, and you can then imagine in dual monitor mode this is then doubled!
My advice, if you do not already have it, is to http://download.cnet.com/Windows-Movie-Maker-Windows-XP/3000-13631_4-10165075.html - download Microsoft Movie Maker , or any other free video editing software, and load your video files.
Try exporting them in .WMV format and in smaller and more compressed resolutions. This will reduce the "load" on your system for playing your presentation.
You might notice at first that the video files play, but very very slowly. If this is the case then it is your system resources that require a reduced load. Try exporting your video clips once again, and this time again in a smaller and more compressed size.
Eventually you will find the perfect balance for your machine's ability to play the video in dual monitor mode in PowerPoint on your machine.
It just takes a little experiementation annmarie. Remember to start at full size and no compression, and slowly compress and reduce size more and more importing and testing your presentation until it is running as you wish.
------------- Charles Henry,
Creative Director, www.123ppt.com
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